Skip to main content
Tgtoolglade.
Category

Customer Support AI

Resolve more tickets with fewer agents.

19 tools·10 with free plan·6 with free trial
Read the editor's roundup →

AI agents and copilots that resolve tickets, deflect questions, and assist support teams across channels.

19 tools reviewed10 with a free plan6 with a free trial19 with an API7 paid-only

Where to start

Not enough community votes to rank this category yet — this is a shortlist, not an order of merit.

Ada logoAda

Ada is an AI-powered customer service automation platform that handles support conversations across voice, messaging, and email channels

The strongest pick for scaling tier-one support without adding headcount, resolving routine inquiries across channels and languages. But outcomes hinge on the quality of your knowledge base, so it fits high-volume support orgs more than thin ones.
paid·$4000
View tool →
Crisp AI logoCrisp AI

Crisp AI is a customer messaging platform with AI-powered support features, including Hugo AI for automated responses and a shared inbox for team collaboration

Good value for small teams wanting a shared inbox, chatbot, and AI reply drafting bundled into one affordable messaging platform. It is less enterprise-grade than Intercom or Zendesk, so complex routing and large-scale support needs may outgrow it.
freemium·$45/mo
View tool →
Decagon logoDecagon

Enterprise AI concierge agents that autonomously resolve customer support across chat, email, and voice.

Decagon is one of the most credible enterprise players in autonomous support, but its custom six-figure contracts and white-glove onboarding put it firmly out of reach for small teams. It shines for large brands with high ticket volume and the resources to invest in a serious deployment.
contact
View tool →

All Customer Support AI

eesel AI logo
eesel AI

AI agent that sits on top of your existing helpdesk to automate support tickets

#customer-support#helpdesk-automation#ai-agent#knowledge-base 1 views
View tool
Forethought logo
Forethought

Forethought is a generative AI platform designed for customer support and CX teams, offering AI agents that handle customer inquiries across multiple channels

#support-customers#answer-questions#automate-workflows 5 views
View tool
Freshdesk Freddy AI logo
Freshdesk Freddy AI

Freshdesk Freddy AI is an AI assistant integrated into Freshworks' customer support platform that automates ticket resolution, suggests responses to agents, and provides workflow automation

#support-customers#answer-questions#automate-workflows 1 views
View tool
Gorgias logo
Gorgias

The Shopify-native helpdesk with AI agents built for ecommerce support.

#customer-support#ecommerce#helpdesk#ai-agent 1 views
View tool
Help Scout AI logo
Help Scout AI

Help Scout AI is a set of AI features built into the Help Scout customer support platform, designed to help support teams scale their capacity through automated summaries, draft replies, and knowledge

#support-customers#answer-questions#automate-workflows 1 views
View tool
Intercom AI logo
Intercom AI

Intercom AI is a customer service platform that combines a helpdesk with Fin, a natively integrated AI agent that handles customer conversations across multiple channels

#support-customers#answer-questions#automate-workflows 8 views
View tool
Kustomer AI logo
Kustomer AI

Kustomer AI is a CRM-native customer service platform that combines AI agents with human support workflows

#support-customers#answer-questions#automate-workflows 1 views
View tool
Lorikeet logo
Lorikeet

Outcome-priced AI customer support that follows complex workflows.

#customer-support#ai-agent#workflow-automation#fintech 1 views
View tool
Maven AGI logo
Maven AGI

Enterprise AI agents that autonomously resolve customer support at scale.

#customer-support#ai-agent#enterprise#automation 1 views
View tool
Mixdesk logo
Mixdesk

AI customer engagement across every messaging channel, with no per-seat fees

#ai customer support#omnichannel#whatsapp#lead qualification 10 views
View tool
Monobot.AI logo
Monobot.AI

A no-code AI voice/chat agent platform for support and bookings, with transparent credits-based pricing from $200/month and a HIPAA add-on.

#voice ai#chatbots#customer support#no-code
View tool
Sierra logo
Sierra

Enterprise conversational AI agents for customer experience, billed on the outcomes they resolve.

#customer-service#ai-agent#conversational-ai 2 views
View tool
Tidio AI logo
Tidio AI

Tidio AI is a customer support platform featuring Lyro, an AI chatbot that automates up to 90% of customer queries and resolves 64-67% of conversations automatically in under 6 seconds

#support-customers#answer-questions#automate-workflows 3 views
View tool
Typewise logo
Typewise

AI customer experience agents that Nova builds, tests, and tunes from plain language

#customer support ai#support agents#outcome pricing#omnichannel 2 views
View tool
Voiceflow logo
Voiceflow

A collaborative platform to design, build and ship AI agents.

#ai-agents#conversational-ai#voice-ai#customer-support 42 views
View tool
Zendesk AI logo
Zendesk AI

Zendesk AI is an AI-powered customer service platform that automates ticket resolution and assists support agents across multiple channels

#support-customers#answer-questions#automate-workflows 4 views
View tool

Other AI tool categories

Writing & ContentAI Image GenerationCoding & DevAI Video GenerationProductivityResearch & DataAI ChatbotsAI SEO Tools

Frequently asked questions

What's the best customer support ai tool?
Ada currently leads in community votes. The strongest pick for scaling tier-one support without adding headcount, resolving routine inquiries across channels and languages. But outcomes hinge on the quality of your knowledge base, so it fits high-volume support orgs more than thin ones.
Are there free options?
10 tools in this category offer a free plan. Another 6 have a free trial.
How do you rank these tools?
Tools are ranked by a combination of community upvotes, editorial review, and feature breadth. Our editors review pricing and capabilities quarterly.
Can I suggest a tool we're missing?
Yes — submit it here. Our team reviews submissions weekly.