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Monobot.AI

A no-code AI voice/chat agent platform for support and bookings, with transparent credits-based pricing from $200/mon...

Editorially reviewedChecked Oct 2026How we review
customer-support#voice ai#chatbots#customer support#no-code
API Teams
Toolglade’s take

Monobot publishes transparent credits-based pricing from $200/month up to $1000/month plus custom Enterprise, with per-unit rates for chat, voice, SMS, and transcription. There is no free plan. Trust badges and a Vanta trust center are shown, and HIPAA zero data retention is a $1000/month add-on - treat these as vendor-stated; homepage testimonials read as generic.

Should you use Monobot.AI?

Best for
contact centers and BPOs automating calls · SMBs wanting bundled voice+chat+SMS
Not ideal for
teams wanting a free tier · healthcare buyers unwilling to pay the HIPAA add-on · buyers needing self-hosting
Biggest strength
No-code builder with fast setup
Biggest weakness
No free plan; entry package is $200/month
Pricing
From $200/mo
Top alternative
Intercom AI · see all

Facts & pricing last checked October 2026. How we review

About Monobot.AI

A no-code platform for building AI voice and chat agents that automate support, bookings, and routine calls across web and phone, with credits-based pricing.

Monobot.AI is a no-code platform for building AI voice and chat agents that automate routine business conversations such as support, scheduling, reservations, and bookings, 24/7 across web and phone. It includes an AI agent builder, a blended AI-plus-human workspace with call summaries, a knowledge base, automation flows, dashboard analytics, and interaction transcripts with sentiment and latency metrics. Industry templates and a white-label option are offered. The platform supports multiple languages and connects to external tools via built-in connectors, an open API, webhooks, and an SDK. Pricing is credits-based across published monthly packages. The company lists technology partners such as Deepgram and displays ISO 27001, PCI DSS, and SOC 2 trust badges, with HIPAA zero-data-retention as a paid add-on.

TL;DR

A no-code AI voice/chat agent platform for support and bookings, with transparent credits-based pricing from $200/month and a HIPAA add-on.

Company overview

Markets AI voice and chat automation with a US phone presence, lists partners including Deepgram, and maintains a public Vanta trust center. Ukrainian/Russian localizations.

Product features

AI agent builder, blended AI+human workspace, knowledge base, automation flows, analytics, transcripts with sentiment/latency, industry templates, white-label, and integrations across voice, chat, and SMS.

Target market

Contact centers/BPOs and SMBs across many industries looking to automate routine conversations.

Buyer personas

End users

Support agents who supervise AI agents and handle escalations.

Buyers

Operations and CX leaders paying the monthly package.

Key influencers

IT/developers handling integrations and compliance reviewers.

Ideal customer profile

A mid-sized support or booking operation with meaningful volume that wants bundled, usage-based automation.

Funding & performance

Not disclosed.

Pros & cons

Pros

  • No-code builder with fast setup
  • Bundled per-minute pricing for voice, chat, SMS, transcription
  • Multi-language and white-label options
  • API, webhooks, and SDK; public Vanta trust center

Cons

  • No free plan; entry package is $200/month
  • HIPAA zero-data-retention is a costly $1000/month add-on
  • Usage-based credits hard to forecast at scale
  • Homepage testimonials appear generic

Pricing plans

Starter
$200 / month
  • ~1,600 chat replies or 741 voice minutes
  • 1 seat
  • Chat $0.125/reply, voice $0.27/min
  • HIPAA add-on $1000/mo
Growth
$500 / month
  • Lower per-unit rates
  • 3 seats
  • Chat $0.075/reply, voice $0.25/min
Business
$1000 / month
  • Lowest standard rates
  • 5 seats
  • Chat $0.04/reply, voice $0.22/min
Enterprise
Custom
  • Volume-based pricing
  • 99.99% SLA
  • 24x7 support
  • Dedicated account management

Key features

API
Team collaboration
Multi-language
Integrations
CRM connectors, Helpdesk tools, Open API, Webhooks, SDK, Deepgram
Input types
Voice calls, Chat, SMS, Call recordings
Output types
Voice responses, Chat replies, Transcripts & summaries, Analytics
Best For
Contact centers / BPOs, Customer support teams, Booking & reservations

Compare key features

View all alternatives →
Feature
Monobot.AI
Intercom AI
Ada
Pricing
Paid
Paid
Paid
Free plan
No
No
No
Free trial
No
No
No
API
Yes
Yes
Yes
Team support
Yes
Yes
Yes

Frequently asked questions

How does pricing work?+

You pick a monthly package whose balance covers chat replies, voice minutes, SMS, and transcription, with overage billed beyond the package.

Is there a free plan?+

No. The entry package is Starter at $200/month; you can sign up or book a demo.

Is it HIPAA compliant?+

The vendor offers a HIPAA zero-data-retention add-on at $1000/month and displays ISO 27001, PCI DSS, and SOC 2 badges; verify scope directly.

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