Typewise

Typewise Nova builds, tests, deploys, and tunes AI customer support agents from a plain-language description, with agents resolving requests across email, chat, WhatsApp, and social, billed per resolution.

Typewise sells outcome-based customer support automation, and Nova, launched in September 2026, is the layer that removes the setup burden. Instead of configuring intents and flows, you describe what you want in plain language and Nova builds the agent, tests it, and deploys it, typically in around fifteen minutes by the vendor account. It then watches quality in production and proposes improvements rather than leaving tuning to you. The agents themselves work across email, chat, WhatsApp, social, and voice channels, connected to an unusually large integration surface: the vendor claims more than 3,500 integrations, with named support for Zendesk, Freshdesk, Intercom, Gorgias, Salesforce Service Cloud, Shopify, and most major helpdesks, CRMs, and commerce platforms. Commercially it is a hybrid: a monthly platform fee plus a usage charge per resolution, where a full resolution counts as one unit, a partial as half, and an unresolved request is free. Starter is 99 dollars per month with pay-as-you-go at 2 dollars per resolution, scaling through Growth at 599 dollars and Business at 2,000 dollars to a custom Enterprise tier. Hosting is in the EU with ISO 27001 certification.