Fireflies.ai

Fireflies uses per-seat pricing across four tiers: a free plan at $0, Pro at $10/seat/month billed annually (higher billed monthly), Business at $19/seat/month billed annually, and Enterprise at $39/seat/month billed annually. The free plan includes unlimited transcription but limited shared storage, while paid plans add video recording, more storage, and unlimited integrations. Note that advanced AI features consume AI credits, so heavy AI usage can influence which tier you actually need.

Fireflies connects to your calendar and conferencing tools, then sends an AI notetaker bot to join scheduled calls. It records and transcribes the conversation in real time, identifies different speakers, and after the meeting generates summaries, bullet-point recaps, and detected action items. You can also upload audio or video files to transcribe meetings that weren't captured live.

It works with Zoom, Google Meet, Microsoft Teams, and other video conferencing platforms, and connects to calendars for automatic scheduling. Paid plans unlock unlimited integrations, including CRMs like Salesforce and HubSpot, plus collaboration and productivity apps. There's also API access, a Chrome extension, desktop and mobile apps for iOS and Android.

Fireflies states compliance with standards including SOC 2 and GDPR. Because it records and stores meeting content, organizations should review data-handling and retention settings and ensure participants are notified in line with local consent laws. Enterprise plans typically offer additional administrative and security controls.

The free tier offers unlimited transcription, unlimited AI summaries, and access to core features like AskFred, meeting search, the mobile and desktop apps, and API access. It's limited on storage and includes a small AI credit allowance, so advanced AI features and long-term transcript retention are constrained. It's a solid way to evaluate the product before buying seats.

Fireflies has expanded beyond post-meeting notes with a Live Assist feature and a dedicated desktop app for real-time support during calls. The company also introduced a partnership bringing real-time web search into meetings. These additions push Fireflies toward being an in-the-moment assistant rather than only a transcription tool.

Yes, Fireflies.ai offers a free plan with unlimited transcription, but storage is limited to 800 minutes per seat. The free plan includes transcription in 100+ languages, real-time notes, meeting search, the AskFred AI assistant, and access to desktop/mobile apps. However, AI summaries are limited on the free tier. For unlimited storage and full features, paid plans start at $10/seat/month (billed annually).

Fireflies.ai integrates with all major video conferencing platforms including Zoom, Google Meet, and Microsoft Teams. It also offers a desktop app, mobile apps for Android and iOS, a Chrome extension, and API access for custom integrations. The research mentions integrations with CRM and other productivity tools, though specific integration partners beyond video conferencing were not detailed in the available research.

Fireflies.ai competes primarily with Otter.ai, Fathom, tl;dv, and MeetGeek. Users report that Fireflies has more accurate meeting notes than Otter.ai, and unlike Otter, doesn't cut users off after trial periods. Fathom is noted as a close competitor with a strong free plan. Alternatives like Rilla focus on field sales and in-person conversations, while Otter and Fathom prioritize simpler transcription for individuals and small teams. Fireflies appears positioned for teams needing robust conversation intelligence across multiple platforms.