Otter.ai is an AI-powered meeting transcription tool that automatically records, transcribes, and summarizes meetings...
Otter.ai is an AI meeting assistant that automatically records, transcribes, and summarizes calls from Zoom, Microsoft Teams, and Google Meet, then makes those conversations searchable and queryable through AI Chat. It offers a free tier with 300 monthly minutes plus paid plans that add more recording capacity, CRM integrations, and admin controls, along with specialized agents for sales, recruiting, education, and media use cases.
Otter.ai is an AI-powered meeting assistant that records, transcribes, and summarizes conversations in real time. It connects directly to Zoom, Microsoft Teams, and Google Meet, automatically joining scheduled calls to capture live transcripts, identify speakers, and generate concise summaries with action items. The result is a searchable record of every meeting that teams can revisit without manual note-taking. Beyond raw transcription, Otter layers in AI workflows and an AI Chat feature that lets users query their meeting history, extract insights, and draft follow-ups across conversations. The platform has increasingly leaned into role-specific automation, offering dedicated agents for sales, education, media, recruiting, and SDR workflows that connect notes and follow-ups to tools like Salesforce, HubSpot, and Greenhouse. Otter operates on a freemium model. The free Basic plan includes 300 monthly transcription minutes, live transcription, speaker identification, and mobile apps. Paid tiers add more recording minutes, file imports, advanced templates, unlimited storage, and CRM integrations, scaling up to Business and Enterprise plans with admin controls, SSO, and API access. The tool is available across web, desktop (Mac and Windows), iOS, and Android, plus a Chrome extension, making it accessible for both individual professionals and distributed teams. Buyers should verify current pricing and plan features on the official site, as tiers and limits are periodically updated.
Otter.ai is a leading AI meeting assistant that automatically records, transcribes, and summarizes calls across Zoom, Microsoft Teams, and Google Meet. Founded by Sam Liang and Yun Fu, it has evolved from a transcription tool into a workflow platform with role-specific agents and AI Chat. It serves individuals, teams, and enterprises through a freemium model with tiers from a free Basic plan up to custom Enterprise pricing.
Otter.ai was founded by Sam Liang and Yun Fu, and it develops AI-powered transcription and meeting-productivity software. The company set out to make spoken conversations searchable and actionable, building real-time transcription that integrates directly with the major video conferencing platforms.
Over time Otter has expanded from standalone transcription into a broader productivity platform, adding AI Chat, automated workflows, and specialized agents for sales, education, media, and recruiting. The company positions itself around turning meetings into searchable knowledge and automating the follow-up work that surrounds them.
At its core, Otter provides real-time transcription with speaker identification, audio recording playback, and AI-generated summaries with action items. It auto-joins scheduled meetings on Zoom, Microsoft Teams, and Google Meet and produces searchable transcripts accessible across web, desktop, mobile, and a Chrome extension.
Layered on top are AI workflows and AI Chat, which let users query across their meeting history to extract insights and draft follow-ups. Paid tiers add advanced templates, unlimited storage, team vocabulary, and integrations with Salesforce, HubSpot, Zapier, and Greenhouse.
Higher tiers introduce role-specific agents such as an SDR agent for lead qualification and demos and a recruiting agent, along with enterprise controls like SSO, SCIM, domain capture, HIPAA compliance as an add-on, an API with webhooks, and an Otter MCP server.
Otter serves a broad range of segments, from individual professionals and students on the free and Pro plans to small and medium-sized teams on Business plans and large organizations on Enterprise. Its specialized agents target sales teams, educators, media professionals, and recruiters, while its enterprise features address companies with security, compliance, and admin requirements.
Salespeople, students, journalists, recruiters, and remote workers who attend frequent meetings and want automatic notes, transcripts, and summaries without manual effort.
Team leads, sales managers, and IT or operations decision-makers who purchase seats to standardize meeting documentation and connect notes to CRM and recruiting workflows.
Revenue operations, enablement teams, and department heads who evaluate integrations, accuracy, and admin controls before rolling Otter out across a team.
A distributed sales, recruiting, or knowledge-work team that runs many video calls on Zoom, Teams, or Meet and wants automated, searchable meeting records tied into their existing tools.
Otter.ai has raised funding across multiple rounds and, in March 2025, officially confirmed reaching $100M ARR (announced in its December 2025 year-end update), up from roughly $22.3M revenue in mid-2023. Specific valuation figures have not been consistently disclosed by the company.
Otter offers a free Basic plan with 300 monthly transcription minutes. The Pro plan runs $16.99 per user per month billed monthly, or roughly $8.33 per user per month on an annual plan, and eligible .edu users can get a 20% discount that brings the annual Pro price to about $6.67 per month. Business plans start around $30 per user per month, with custom Enterprise pricing above that.
Otter connects to your calendar and video conferencing tools, then automatically joins scheduled meetings as a participant to record audio and generate a live transcript with speaker labels. During the call it produces real-time text, and afterward it creates a summary with key points and action items. You can then search, share, or query the transcript using AI Chat.
Otter works natively with Zoom, Microsoft Teams, and Google Meet. It's available as a web app, desktop apps for Mac and Windows, native iOS and Android apps, and a Chrome extension, so you can capture and review meetings across devices.
Paid plans include integrations with Salesforce, HubSpot, and Zapier, and the recruiting agent syncs notes with Greenhouse. Enterprise plans add custom CRM and dialer integrations, an API with webhooks, and an Otter MCP server. Some connectors are limited to specific tiers, so confirm availability for your plan.
Enterprise plans offer enterprise-grade security controls including SSO, SCIM provisioning, domain capture, and HIPAA compliance as an add-on. Because Otter records meetings automatically, teams should establish consent practices and notify participants that a bot is capturing the conversation.
Otter has expanded beyond transcription into AI workflows and specialized agents, including a dedicated SDR agent for lead qualification and demos and a recruiting agent with Greenhouse sync. It has also introduced AI Chat across meetings and an Otter MCP server, with additional AI Chat connections to tools like Gmail, Google Drive, Notion, and Jira noted as coming soon.
Yes, Otter.ai offers a free Basic plan that includes 300 monthly transcription minutes. This allows users to test the service and handle light transcription needs without payment. Paid plans are available for users who need more minutes or advanced features.
Otter.ai integrates with Zoom, Microsoft Teams, and Google Meet for meeting transcription. For sales teams, it offers CRM integrations, and for recruiting teams, it syncs with Greenhouse. The website mentions additional integrations are available, but specific details beyond these weren't found in our research—check the official integrations page for a complete list.
Otter.ai is positioned in the middle tier of transcription tools. Competitors like Notta claim higher accuracy (98.86% vs Otter's ~90%) and broader language support (58 languages vs 3). Top alternatives mentioned include Fathom, Fellow, tl;dv, Fireflies.ai, and MeetGeek. Otter's main advantages are its free plan, no-bot-required approach, and specialized agents for different industries. However, users report mixed experiences with accuracy, particularly for multi-speaker scenarios.
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