Avoma

Avoma uses tiered per-seat pricing, with an entry Starter plan around $19 per user (billed annually) covering recording, transcription, and AI summaries. Coaching and analytics features unlock at the Plus tier (about $35), and full revenue intelligence sits at the Business tier (around $70 per seat). Because only recorder seats are paid while collaborators are free, verify the current tier breakdown on Avoma's pricing page before budgeting.

Avoma joins your calls to capture audio, transcribe conversation in real time, and generate AI notes and summaries automatically. Before the meeting it can help with scheduling and agendas, and afterward it syncs summaries and action items into your CRM. Reviewers and collaborators can then search, revisit, and comment on the recorded intelligence.

Yes, CRM integration is core to the product, with automated updates that push call notes and deal data into your system of record. Integration depth varies by plan, with more limited CRM syncing on lower tiers and fuller capabilities higher up. Confirm which CRM and calendar connections your plan supports on the official site.

A recorder seat is a paid user who needs recording, transcription, and AI capabilities on their own meetings. Collaborators can view, search, and review recorded meeting intelligence without occupying a paid seat. This model keeps costs down for teams where many people consume insights but only some actively record calls.

While Avoma is built primarily for sales and customer-facing teams, its note-taking, transcription, and scheduling features are useful for customer success and general business meetings as well. The revenue-specific analytics — deal health, win/loss, and scorecards — are most relevant to sales and RevOps. Teams outside those functions may find the entry tiers sufficient without the premium analytics.

Avoma is a cloud-based platform that records, transcribes, and stores meeting content to power its AI features and CRM syncing. As with any conversation intelligence tool, review Avoma's privacy policy and data handling terms to confirm retention, access controls, and compliance details fit your organization's requirements. Buyers with strict security needs should verify current certifications directly with Avoma.

Avoma does not offer a free plan according to the research. However, you can invite unlimited free users as view-only collaborators who can access and review meeting intelligence without cost. Paid plans start at $19/month per recorder seat on the Startup tier.

Avoma integrates with CRM systems for auto-saving meeting data and updating deal properties. The research mentions CRM integration and the ability to access AI-updated deal properties from your CRM directly within Avoma, though specific CRM platforms were not detailed in the available research.

G2 reviewers frequently describe Avoma as more affordable than enterprise conversation intelligence tools like Gong and Chorus, making it popular with small to mid-market companies. Top alternatives mentioned include Fathom, Fireflies.ai, and Gong. The key distinction is that Avoma focuses on sales-specific features like deal intelligence and revenue analytics, while some alternatives like Fathom focus purely on meeting transcription.