Parloa

Parloa is an enterprise AI Agent Management Platform for building, deploying, and orchestrating autonomous voice and chat agents across customer service. It is sales-led, well-funded (a $350M Series D in January 2026 at a $3B valuation), and partnered with SAP, Microsoft, and OpenAI. It targets large enterprises managing agents at scale rather than small teams, with no public self-serve pricing.

Parloa is a Berlin- and New York-based company building an AI Agent Management Platform (AMP) for customer experience. Rather than a single chatbot, it provides tooling to design, deploy, monitor, and orchestrate fleets of autonomous AI agents that handle customer interactions across voice and chat channels. The platform emphasizes reliability, guardrails, and enterprise-grade management of agents at scale. Parloa has grown rapidly and built a partnership web spanning SAP, Microsoft, and OpenAI. It targets large enterprises with significant customer-service operations and reports strong revenue traction, surpassing $50 million in ARR with 150% net revenue retention. The company positions its "Parloa Promise" around agent reliability, continuous innovation, and human-centric responsible AI. The platform is enterprise and sales-led, without public self-serve pricing. In January 2026 Parloa raised a $350 million Series D led by General Catalyst at a $3 billion valuation, tripling its valuation in eight months and bringing total capital raised to more than $560 million in under four years.