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Microsoft Copilot

Microsoft's AI assistant across Windows, Edge, and Microsoft 365 apps.

chatbots#answer-questions#write-content
Free plan Teams Mobile app Browser extension
Toolglade’s take

The easiest AI to reach if you live in Windows and Office — convenient and deeply integrated, even if the standalone chat trails ChatGPT and Gemini.

About Microsoft Copilot

Microsoft Copilot is Microsoft's AI assistant, built into Windows, Edge, and Microsoft 365 apps like Word, Excel, and Outlook. It offers free chat plus paid tiers for in-app productivity features.

Microsoft Copilot is Microsoft's family of AI assistants, spanning a free consumer chat experience and Copilot for Microsoft 365, which embeds AI directly into Word, Excel, PowerPoint, Outlook, and Teams. Its biggest advantage is reach and integration: for the millions of people already in Windows and Office, Copilot is the AI that's simply there, able to draft documents, summarize email, analyze spreadsheets, and generate slides in context. The standalone chatbot is capable but generally seen as a step behind ChatGPT and Gemini; the real value is the deep Microsoft 365 integration for businesses.

TL;DR

Microsoft Copilot is Microsoft's AI assistant, spanning a free consumer chatbot, premium consumer subscriptions, and enterprise plans that embed AI across Microsoft 365 apps, Windows, and Edge. It serves individuals for everyday chat and image generation, and organizations for document drafting, data analysis, meeting summaries, and workflow automation grounded in company data via Microsoft Graph. Pricing ranges from free to consumer subscriptions and per-user business/enterprise licensing. It is built on OpenAI models and Microsoft's own technology.

Company overview

Microsoft Copilot is developed by Microsoft, the technology company founded in 1975 and headquartered in Redmond, Washington. Copilot represents Microsoft's flagship consumer and enterprise AI assistant brand, unifying many earlier AI features under one name.

Copilot draws on Microsoft's partnership with and investment in OpenAI, combining OpenAI models with Microsoft's own models, security, and deep integration into Windows, Microsoft 365, Edge, and the broader Microsoft ecosystem.

Product features

Copilot provides conversational chat, web-grounded answers, image generation, and coding help in its consumer form, and, in Microsoft 365, embeds AI directly into Word, Excel, PowerPoint, Outlook, and Teams for drafting, summarizing, analysis, and meeting recaps. It can ground responses in organizational data through Microsoft Graph.

For businesses, Copilot adds enterprise data protection, administrative controls, and the ability to build custom agents through Copilot Studio. It is available in the browser (including Edge), Windows, mobile apps, and across the Microsoft 365 suite.

Target market

Microsoft Copilot serves individual consumers seeking a general AI assistant and, more strategically, enterprises and small-to-midsize businesses already using Microsoft 365 who want AI embedded in their productivity apps with enterprise-grade security and compliance.

Buyer personas

End users

Knowledge workers, professionals, students, and consumers using Copilot in apps, browser, and Windows.

Buyers

IT leaders, CIOs, and Microsoft 365 administrators licensing business and enterprise plans.

Key influencers

IT departments, Microsoft partners, and productivity/security decision-makers.

Ideal customer profile

Organizations standardized on Microsoft 365 that want AI embedded across their productivity apps with enterprise security and admin controls.

Funding & performance

Microsoft Copilot is a product of Microsoft, a publicly traded company (NASDAQ: MSFT) with no separate funding. Its AI capabilities are underpinned by Microsoft's multibillion-dollar investment and partnership with OpenAI, reported to total over $13 billion. Copilot is funded and operated entirely within Microsoft.

Pros & cons

Pros

  • Deeply integrated into Windows and Microsoft 365 apps
  • Free consumer chat plus in-app productivity features
  • Enterprise-grade data controls for business plans

Cons

  • Standalone chat quality trails ChatGPT and Gemini
  • Full 365 features require paid, sometimes pricey, licensing
  • Experience varies across the many Copilot surfaces

Pricing plans

Free
$0 / month
  • Consumer chat assistant
  • Web-grounded answers
  • Image generation with limits
  • Available in Windows, Edge, and mobile
  • No subscription required
Microsoft 365 Premium
$19.99 / month
  • Copilot in Word, Excel, PowerPoint, Outlook
  • Priority access to newest models
  • Higher usage and image limits
  • Microsoft 365 apps included
  • Up to 6 TB OneDrive storage
  • Replaces the retired standalone Copilot Pro
Copilot Business (SMB)
$21 / month
  • Per user per month
  • Copilot across Microsoft 365 apps
  • Enterprise data protection
  • Grounding in organizational data via Graph
  • For organizations under 300 users
Copilot Enterprise
$30 / month
  • Per user per month add-on for M365 E3/E5/Business Premium
  • Organization-wide AI features
  • Compliance and priority compute
  • Copilot Studio custom agents
  • Admin and security controls

Key features

Mobile app
Browser extension
Team collaboration
Custom training
Multi-language
Integrations
Microsoft 365, Windows, Edge, Teams, Outlook, Word, Excel, PowerPoint
Input types
text, image, voice, file
Output types
text, image, code
Best For
workplace productivity, document drafting, data analysis, enterprise workflows

Compare key features

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Feature
Microsoft Copilot
Claude
ChatGPT
Pricing
Freemium
Freemium
Freemium
Free plan
Yes
Yes
Yes
Free trial
No
No
No
API
No
Yes
Yes
Team support
Yes
Yes
Yes

Frequently asked questions

Is Microsoft Copilot free?+

Yes, the consumer Copilot chat is free; Copilot Pro and Copilot for Microsoft 365 add in-app features for a fee.

What is Microsoft Copilot used for?+

An everyday AI assistant plus AI features inside Word, Excel, Outlook, PowerPoint, and Teams.

Copilot vs ChatGPT?+

Copilot's edge is Microsoft 365 integration; ChatGPT is generally stronger as a standalone assistant.

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