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Klevu

AI-powered search, discovery, and merchandising for ecommerce stores

ecommerce#site search#product discovery#ecommerce personalization#merchandising
Free trial Claimed API Teams
Toolglade’s take

Klevu is genuinely strong at semantic site search and merchandising, and retailers where discovery drives revenue often see real conversion gains. Pricing starts in the mid-hundreds per month and is largely custom and annual-only, which puts it out of reach for small stores. Getting the most from it requires ongoing tuning and merchandising work. For mid-market and larger Shopify or Magento retailers, it is a leading discovery platform.

About Klevu

Klevu is an AI ecommerce platform for semantic site search, product discovery, recommendations, and merchandising, popular with Shopify and Magento retailers for lifting on-site conversion.

Klevu focuses on the moment shoppers try to find products, using semantic search and natural-language processing to interpret intent behind imperfect queries. Beyond search, it offers AI-driven recommendations, personalized category pages, and merchandising automation so stores can guide shoppers toward relevant products and boost conversion. The platform is well established among Shopify and Magento retailers and is frequently praised for search relevance and merchandising controls. Retailers can tune results, promote products, and analyze search behavior to improve the on-site experience. Klevu is priced for serious ecommerce operations, with Shopify plans starting in the mid-hundreds per month and custom, annual-billing quotes for larger catalogs. There is a free trial but no free plan. For merchants where on-site search and discovery materially affect revenue, Klevu is a strong, purpose-built option.

TL;DR

Klevu is an AI-powered ecommerce search, discovery, and merchandising platform, strong on relevance and best for mid-market Shopify and Magento retailers.

Company overview

Klevu is an ecommerce-technology company specializing in AI-driven search and product discovery. It has built a solid reputation among Shopify and Magento retailers for search relevance and merchandising capabilities.

The company targets merchants for whom on-site discovery is a meaningful driver of conversion and revenue.

Product features

Features include semantic search with NLP, AI recommendations, personalized category pages, merchandising automation, and search analytics. Integrations cover Shopify, Magento, BigCommerce, and Salesforce Commerce Cloud.

Retailers can tune ranking, promote products, and analyze shopper search behavior to continuously improve the discovery experience.

Target market

The core market is mid-market and larger ecommerce retailers on Shopify, Magento, and similar platforms with catalogs where search quality affects sales.

Buyer personas

End users

Ecommerce merchandisers and site managers tuning search.

Buyers

Ecommerce directors and heads of digital.

Key influencers

Ecommerce and Shopify agency communities.

Ideal customer profile

A mid-market or larger Shopify or Magento retailer that wants AI search and merchandising to lift on-site conversion.

Funding & performance

Funding details are not consistently disclosed; verify current status directly with the company.

Pros & cons

Pros

  • Strong semantic search relevance
  • Handles imperfect queries well
  • AI recommendations and personalization
  • Merchandising automation and controls
  • Integrates with major ecommerce platforms
  • Search analytics for optimization

Cons

  • Mid-hundreds monthly starting price
  • Custom, annual-billing pricing only
  • No free plan
  • Requires ongoing tuning to maximize value
  • Overkill for small catalogs

Pricing plans

Recommendations
$449 / month
  • AI product recommendations
  • 500K impressions
  • Shopify starting tier
  • Annual billing
Category Merchandising
$549 / month
  • AI category merchandising
  • Ranking controls
  • Shopify tier
  • Annual billing
Site Search
$649 / month
  • AI semantic site search
  • Handles imperfect queries
  • Search analytics
  • Annual billing

Key features

API
Team collaboration
Multi-language
Integrations
Shopify, Magento, BigCommerce, Salesforce Commerce Cloud
Input types
text
Output types
text
Best For
Shopify retailers, Magento stores, mid-market ecommerce

Compare key features

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Feature
Klevu
Constructor
Rep AI
Pricing
Paid
Paid
Paid
Free plan
No
Yes
No
Free trial
Yes
No
Yes
API
Yes
Yes
No
Team support
Yes
Yes
Yes

Frequently asked questions

What does Klevu do?+

Klevu provides AI-powered site search, product discovery, recommendations, and merchandising for ecommerce stores.

Which platforms does Klevu support?+

It integrates with major platforms including Shopify, Magento, BigCommerce, and Salesforce Commerce Cloud.

Does Klevu have a free plan?+

No. Klevu offers a 14-day free trial but no permanent free plan, and pricing is largely custom.

How much does Klevu cost?+

On Shopify, published plans start around $449-$649/month depending on module, with larger catalogs priced higher and billed annually.

Who is Klevu best for?+

It is best for mid-market and larger Shopify or Magento retailers where search and discovery meaningfully drive revenue.

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