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Head-to-head comparison

Fireflies.ai vs Shadow

Compare Fireflies.ai and Shadow side by side across pricing, features, ratings, pros, cons, best-fit use cases, and alternatives.

Fireflies.ai logo
Fireflies.ai
meeting-assistants

Fireflies.ai is an AI meeting assistant that automatically transcribes, summarizes, and analyzes conversations across Zoom, Google Meet, Microsoft Teams, and other video conferencing platforms.

Pricing
Free plan
Rating
—
Votes
0
Visit Website Details
Shadow logo
Shadow
meeting-assistants

Botless AI meeting assistant that captures every call, on screen and off

Pricing
Free plan
Rating
—
Votes
0
Visit Website Details

Feature comparison

Feature
Fireflies.ai
Shadow
Category
meeting-assistants
meeting-assistants
Pricing
Free plan
Free plan
Free plan
API access
Mobile app
Browser extension
Team collaboration
Custom training
Self-hosted option
Offline mode
Multi-language support

Fireflies.ai pros and cons

Broad meeting coverage: bots join Zoom
Google Meet
Microsoft Teams, and other platforms, and you can also upload existing audio and video files for transcription.
Strong multilingual support with transcription in 100+ languages plus automatic language detection, which is a meaningful edge for international and distributed teams.
The AI credit system complicates the 'unlimited' marketing—AskFred and advanced analytics draw down credits, so power users may hit limits or need a pricier tier sooner than expected.
Storage is capped by tier, and the free plan's limited storage means older recordings and transcripts can become inaccessible without upgrading.
Deploying a recording bot into every meeting raises privacy and consent considerations that some organizations and external participants may resist.

Shadow pros and cons

Botless, OS-level capture of every call
Works on impromptu and non-Zoom meetings
Captures on-screen content, not just audio
Very generous free tier
Always-listening design raises consent concerns
Recording disclosure is the user's responsibility
Desktop-only capture

Which one should you choose?

Best overall signal
Fireflies.ai

Selected using Toolglade popularity signals such as views and votes.

Best value signal
Fireflies.ai

Selected using free-plan availability and engagement signals.

Best for

Fireflies.ai

  • Sales and customer success teams that review calls at scale
  • Distributed and multilingual teams needing 100+ language transcription
  • Individuals wanting hands-free automated meeting notes
  • Growing businesses that want conversation intelligence and CRM sync
  • Teams standardizing meeting documentation across the organization

Shadow

  • sales teams
  • consultants
  • client-facing roles
  • sales reps
  • consultants

FAQ

Is Fireflies.ai better than Shadow?

It depends on your use case. Compare category fit, pricing, feature availability, and ratings before choosing.

Which tool has a free plan?

Fireflies.ai and Shadow offer a free plan based on current Toolglade data.

Related pages

Fireflies.ai alternativesShadow alternativesReverse comparison