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Fireflies.ai vs 11x

Fireflies.ai11x

Bottom line: Fireflies.ai for sales teams; 11x for teams wanting to automate outbound SDR work.

AI meeting assistant that records, transcribes, and analyzes sales and team calls

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AI "digital workers" for sales, including the Alice SDR and Julian phone agent.

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Votes00
PricingFreemiumPaid
CategorySalesSales
Tags
meeting assistanttranscriptionconversation intelligencesales coachingnotetaker
ai-sdroutbound-automationsalesai-agentsvoice-agent
Best for
  • Sales teams
  • Customer success teams
  • Revenue operations
  • Teams wanting to automate outbound SDR work
  • Companies scaling outreach without hiring
  • Organizations comfortable running AI pilots
Pros
  • Automatic recording, transcription, and summaries
  • AskFred assistant for querying past meetings
  • Conversation intelligence useful for sales coaching
  • Broad integrations across meeting platforms and CRMs
  • Affordable entry pricing and a free plan
  • Automates time-consuming outbound SDR tasks
  • Alice 2.0 is a reported architectural rebuild
  • Adds AI voice outreach via Julian
  • Well-funded with top-tier investors
  • Integrates with major CRMs and outbound tools
Cons
  • AI credits system can limit heavy usage
  • Advanced AI features consume shared credit pools
  • Unlimited claims have practical nuances
  • Add-on credit bundles add cost at high volume
  • Not a full sales engagement platform
  • Faced scrutiny over inflated logos and revenue claims
  • Reported churn and a leadership change
  • Reviews cite generic output and heavy setup effort
  • No published pricing and high minimum contracts
  • No free plan or self-serve trial

Comparison generated from each tool's listing. Add or remove tools above to change it.