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11x

AI "digital workers" for sales, including the Alice SDR and Julian phone agent.

sales#ai-sdr#outbound-automation#sales#ai-agents
Claimed API Teams
Toolglade’s take

11x is one of the most visible AI-SDR companies, and its Alice and Julian agents represent a genuine attempt to automate outbound. It also carries more baggage than most tools in this space. A 2025 TechCrunch investigation questioned inflated customer logos and revenue claims, and the company has seen reported churn and a CEO change. The product has reportedly improved with Alice 2.0, but reviews still cite generic output and heavy setup effort. Given the high minimum contracts and no free tier, buyers should insist on a hands-on pilot against their own data and treat past marketing claims with caution.

About 11x

11x builds AI digital workers for sales, led by Alice, an AI SDR that researches and runs multichannel outbound, and Julian, an AI phone agent. It aims to automate the outbound SDR function. The company is well-funded but has faced scrutiny over past marketing claims, reported churn and a leadership change. Pricing is sales-led with high minimum contracts and no free tier, so a hands-on pilot is advisable.

11x sells AI "digital workers" for go-to-market teams, most notably Alice, an AI sales development rep that researches prospects and runs multichannel outbound, and Julian, an AI phone/voice agent. The pitch is that these agents can automate much of the outbound SDR function, generating and qualifying pipeline with minimal human involvement. The company is well-funded and high-profile, but it has also faced significant scrutiny. A TechCrunch investigation in early 2025 raised questions about inflated customer logos and contested revenue figures, and the company has dealt with reported churn and leadership changes, entering 2026 under a new CEO. 11x has since positioned Alice 2.0 as a genuine rebuild with improved architecture. 11x does not publish clear pricing and typically sells annual contracts with minimum commitments reported in the $50,000 to $60,000 range for the first year. Buyers should approach with realistic expectations: reviews frequently cite generic output, the need for careful prompt and workflow setup, and variable results. It is best evaluated with a hands-on pilot against a team's own data before committing.

TL;DR

11x builds AI digital workers for sales, led by Alice, an AI SDR, and Julian, an AI phone agent, aiming to automate outbound. It is well-funded but has faced scrutiny over inflated logos, contested revenue and reported churn, and entered 2026 under a new CEO. Alice 2.0 is a reported rebuild, though reviews still cite generic output and heavy setup. Pricing is sales-led with high minimums and no free tier. A hands-on pilot is strongly advised.

Company overview

11x is a go-to-market automation company selling AI digital workers for sales, best known for the Alice AI SDR and Julian AI phone agent. It has raised substantial venture funding and gained a high profile.

The company has also faced notable scrutiny, including a 2025 TechCrunch investigation into its marketing claims, and entered 2026 under new CEO leadership after a turbulent period.

Product features

11x's products include Alice, an AI SDR that researches prospects and runs multichannel outbound, and Julian, an AI voice/phone agent. Alice 2.0 is described as an architectural rebuild.

It integrates with Salesforce, HubSpot, Slack, LinkedIn, Outreach and email, supports multiple languages, and offers API access. Setup and tuning are significant parts of getting value.

Target market

11x targets B2B software and sales-driven companies that want to automate or augment outbound SDR work. It best fits teams willing to run AI pilots and invest setup effort, rather than those wanting proven hands-off results.

Buyer personas

End users

Sales development and outbound reps whose tasks Alice and Julian automate.

Buyers

VPs of sales, heads of revenue or growth leaders evaluating AI SDR tooling.

Key influencers

RevOps and sales operations staff who manage CRM, data and workflows.

Ideal customer profile

A sales-driven B2B company that wants to automate outbound prospecting with AI agents, is comfortable running a pilot, and can invest in setup and tuning to get results.

Funding & performance

11x has raised a reported total of around $70-76 million, including a roughly $24 million Series A led by Benchmark and a roughly $50 million Series B led by Andreessen Horowitz at a reported valuation around $350 million. Verify specifics with the company.

Pros & cons

Pros

  • Automates time-consuming outbound SDR tasks
  • Alice 2.0 is a reported architectural rebuild
  • Adds AI voice outreach via Julian
  • Well-funded with top-tier investors
  • Integrates with major CRMs and outbound tools
  • Multichannel and multilanguage outreach

Cons

  • Faced scrutiny over inflated logos and revenue claims
  • Reported churn and a leadership change
  • Reviews cite generic output and heavy setup effort
  • No published pricing and high minimum contracts
  • No free plan or self-serve trial
  • Results vary and require ongoing tuning

Pricing plans

Digital Worker (Alice)
~$5,000 / month
  • AI SDR
  • Multichannel outbound
  • Billed annually
  • Minimum annual commitment
Enterprise
Custom
  • Multiple agents
  • Julian voice agent
  • Advanced support and onboarding

Key features

API
Team collaboration
Multi-language
Integrations
Salesforce, HubSpot, Slack, LinkedIn, Outreach, Gmail
Input types
text
Output types
text
Best For
automating outbound SDR tasks, AI-driven prospect research, scaling outreach without headcount, AI voice/phone outreach

Compare key features

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Feature
11x
Unify
Common Room
Pricing
Paid
Paid
Paid
Free plan
No
No
No
Free trial
No
No
No
API
Yes
Yes
Yes
Team support
Yes
Yes
Yes

Frequently asked questions

How much does 11x cost?+

Pricing is not clearly published. Reported figures suggest around $5,000/month for a digital worker like Alice, with minimum first-year contracts around $50,000 to $60,000. Verify with the vendor.

What controversy has 11x faced?+

A TechCrunch investigation in early 2025 questioned inflated customer logos and contested revenue figures, and the company has dealt with reported churn and a leadership change.

What are Alice and Julian?+

Alice is 11x's AI SDR that researches prospects and runs outbound; Julian is its AI phone/voice agent.

Does 11x have a free trial?+

No. As of August 2026, 11x does not offer a free plan or self-serve trial; it sells via demos and pilots on annual contracts.

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