Gemini is Google's multimodal AI chatbot that handles text, images, audio, and video understanding with real-time Google Search integration and deep Google Workspace compatibility
Forethought is a generative AI platform designed for customer support and CX teams, offering AI agents that handle customer inquiries across multiple channels
Intercom AI is a customer service platform that combines a helpdesk with Fin, a natively integrated AI agent that handles customer conversations across multiple channels
Freshdesk Freddy AI is an AI assistant integrated into Freshworks' customer support platform that automates ticket resolution, suggests responses to agents, and provides workflow automation
Help Scout AI is a set of AI features built into the Help Scout customer support platform, designed to help support teams scale their capacity through automated summaries, draft replies, and knowledge