TalkToMedi

A Canada-focused AI front desk that answers patient calls, books in the clinic's EMR, and runs outreach, sold via dem...

Editorially reviewedChecked Oct 2026How we review

healthcare#healthcare#voice ai#front desk#emr

Visit Website

Teams

Toolglade’s take

TalkToMedi publishes no pricing - onboarding is consultative (sign up or book a demo). The site states HIPAA and PIPEDA alignment with SOC 2 Type II 'underway' and provincial PIA documentation on request - treat all of this as vendor-stated. Headline metrics (1.5M+ patients, '72% calls resolved') and testimonials are vendor-reported; some dashboard images appear illustrative.

Should you use TalkToMedi?

Best for: Canadian specialty and family clinics · multi-location clinic networks with high call volume
Not ideal for: clinics wanting transparent self-serve pricing · non-Canadian practices · buyers requiring a public API
Biggest strength: Purpose-built for clinics with clinic-defined rules
Biggest weakness: No published pricing; contact-only
Pricing: Contact
Top alternative: Abridge · see all

Facts & pricing last checked October 2026. How we review

About TalkToMedi

An AI voice front desk and patient-outreach system for Canadian specialty and family clinics that answers calls and books directly in the clinic's EMR.

TalkToMedi (product name 'MEDI') is an AI front desk for specialty and family medical clinics, focused on the Canadian market. It answers inbound patient calls in parallel, books and reschedules visits in the clinic's EMR using the clinic's own rules, captures specialty intake, turns voicemail into structured next steps, continues conversations by SMS, and runs outbound outreach for referrals, recalls, and reminders. The company emphasizes EMR/PMS integrations (naming Accuro, TELUS Health, OSCAR Pro, Juvonno, Epic, eClinicalWorks, Open Dental, and others), with available workflows depending on the clinic's platform. No pricing is published; prospects sign up or book a demo.

Weighing your options?See how TalkToMedi compares to the alternatives.

TL;DR

A Canada-focused AI front desk that answers patient calls, books in the clinic's EMR, and runs outreach, sold via demo with no public pricing.

Company overview

Canadian company serving clinics it says support 1.5M+ patients across seven provinces; lists academic and ecosystem supporters. No investors disclosed.

Product features

Parallel inbound call handling with EMR booking, specialty intake and routing, voicemail-to-summary, SMS continuation, and outbound outreach, configured per clinic.

Target market

Canadian specialty and family medicine clinics and multi-location networks.

Buyer personas

End users

Front-desk staff and clinicians whose call load MEDI offloads.

Buyers

Clinic owners and clinic-network operations leaders.

Key influencers

Practice managers and privacy/compliance reviewers.

Ideal customer profile

A Canadian specialty or family clinic with high phone volume and a supported EMR that wants to automate routine calls and outreach.

Funding & performance

Not disclosed; lists supporters rather than investors.

Pros & cons

Pros

Purpose-built for clinics with clinic-defined rules
Broad named EMR/PMS integration list
Handles inbound, outbound, voicemail, and SMS
Canadian privacy focus with PIA documentation offered

Cons

No published pricing; contact-only
Compliance claims vendor-stated (SOC 2 Type II 'underway')
Primarily Canada-focused
Headline metrics and some UI are illustrative

Key features

Team collaboration

Integrations

Accuro EMR, TELUS Health, OSCAR Pro, Juvonno, Epic, eClinicalWorks, Open Dental

Input types

Inbound voice calls, Voicemail, SMS

Output types

EMR bookings/updates, Outbound voice & SMS, Structured voicemail summaries

Best For

Specialty clinics, Family medicine practices, Clinic networks

Compare key features

View all alternatives →

Feature

TalkToMedi

Abridge

Suki AI

Pricing

Contact for pricing

Free plan

Free trial

API

Yes

Team support

Yes

Frequently asked questions

How much does TalkToMedi cost?+

Pricing is not published; getting started is handled through a demo and consultative onboarding.

Does it work with my EMR?+

The vendor says MEDI works with a range of EMR/PMS systems (Accuro, TELUS Health, OSCAR Pro, Juvonno, Epic), depending on your platform and configuration.

Is it HIPAA compliant?+

The vendor states HIPAA/PIPEDA alignment with SOC 2 Type II 'underway' and offers provincial PIA documentation on request; verify directly.