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Abridge

Ambient AI medical scribe that turns clinician-patient conversations into structured notes

audio#medical-scribe#healthcare#clinical-documentation
Claimed API Teams Mobile app
Toolglade’s take

Toolglade's take: Abridge is the enterprise standard-bearer for ambient AI scribing, distinguished by native Epic integration, Linked Evidence traceability and marquee health-system deployments. It's built for institutions, not solo clinicians, and pricing is quote-based.

About Abridge

Abridge is an ambient AI clinical documentation platform that listens to patient encounters and generates structured, EHR-ready notes for clinicians. It is enterprise-only, deployed across 250+ health systems, and is notable for deep Epic integration and Linked Evidence that maps each note section back to the source conversation. It was named Best in KLAS for Ambient AI in 2025 and 2026.

Abridge is an ambient AI platform for clinical documentation built for hospitals and health systems. It records the natural conversation between clinician and patient, then generates a structured, specialty-aware clinical note that flows directly into the electronic health record. A signature feature, Linked Evidence, ties every section of the generated note back to the exact portion of the transcript and audio that produced it, so clinicians can verify AI output against what was actually said. Founded in 2018 by cardiologist Dr. Shiv Rao and machine-learning researcher Zachary Lipton, Abridge is headquartered in Pittsburgh and is deployed across 250+ health systems including Kaiser Permanente, Mayo Clinic, Duke Health, Johns Hopkins, Sutter Health, UCSF, Yale New Haven and Emory. It was named Best in KLAS for Ambient AI in both 2025 and 2026 and is sold exclusively through enterprise contracts rather than to individual clinicians.

TL;DR

Abridge is an enterprise ambient AI clinical documentation platform that turns clinician-patient conversations into structured, EHR-ready notes. It is best known for native Epic integration (Abridge Inside) and Linked Evidence, which maps each note section back to the source audio and transcript. Deployed across 250+ health systems including Kaiser Permanente and Mayo Clinic, it was named Best in KLAS for Ambient AI in both 2025 and 2026. It is enterprise-only with quote-based pricing.

Company overview

Abridge was founded in 2018 by Dr. Shiv Rao, a practicing cardiologist at UPMC, and Zachary Lipton, a machine-learning researcher formerly at Carnegie Mellon University. The company is headquartered in Pittsburgh, Pennsylvania, and has grown into one of the most prominent players in healthcare AI. Its ambient scribe is deployed at more than 250 health systems, including Kaiser Permanente's rollout across roughly 40 hospitals and 600+ medical offices, plus Mayo Clinic, Duke Health, Johns Hopkins, Sutter Health, UCSF, Yale New Haven and Emory.

Abridge has earned Best in KLAS for Ambient AI in 2025 and 2026 and became Epic's first generative-AI 'Pal' partner. Independent analysts estimated the company reached roughly $100M in ARR in 2025, reflecting rapid enterprise adoption.

Product features

The core product is an ambient AI scribe that captures the natural conversation of a clinical visit and generates a structured, specialty-aware note that drops into the EHR. Abridge supports 55+ medical specialties and 28+ languages, including production-grade Spanish note generation. Its Linked Evidence feature ties every note section to the exact transcript and audio segment that produced it, giving clinicians a way to verify AI output rather than trusting it blindly.

The flagship differentiator is depth of Epic integration: through 'Abridge Inside,' clinicians record in Haiku or Canto and see AI notes populate the chart in Hyperdrive without leaving Epic, with specialized workflows such as Abridge Inside for Emergency Medicine. Abridge also produces patient-friendly visit summaries, and reports that users save around two hours per day on documentation with substantially less after-hours charting.

Target market

Abridge sells exclusively to enterprise healthcare organizations: hospitals, integrated delivery networks, academic medical centers and large multi-specialty medical groups, with a strong bias toward Epic-based institutions. Solo practitioners and small independent clinics cannot purchase Abridge directly, as the product requires an organizational contract. Buying decisions typically involve CMIOs, CIOs, clinical informatics leaders and physician leadership focused on reducing documentation burden and clinician burnout at scale.

Buyer personas

End users

Clinicians who document patient encounters: physicians, advanced practice providers, nurses and residents across primary care, cardiology, oncology, emergency medicine and 50+ other specialties who want less charting and less after-hours work.

Buyers

Health-system executives and clinical informatics leaders: CMIOs, CIOs/CTOs, VPs of clinical informatics and physician-experience leaders who own enterprise EHR and ambient AI investment decisions and budgets.

Key influencers

Epic administrators and IT/security teams, compliance and privacy officers evaluating HIPAA/BAA and SOC 2/ISO posture, department chairs, and physician champions who pilot the tool and drive internal adoption.

Ideal customer profile

A mid-to-large health system or academic medical center running Epic, facing significant clinician documentation burden and burnout, with the institutional resources to fund an enterprise-wide ambient AI deployment and formal change management.

Funding & performance

Abridge has raised approximately $800M+ in total venture funding. In February 2025 it announced a $250M Series D, and in June 2025 a $300M Series E led by Andreessen Horowitz (a16z) and Khosla Ventures that valued the company at $5.3B, roughly doubling its valuation within about four months. Backers include a16z, Khosla Ventures, Lightspeed, IVP, Redpoint, Bessemer and others. Exact cumulative totals vary by source, but the $5.3B valuation and $300M Series E are the most recent publicly reported figures.

Pros & cons

Pros

  • Deep, native Epic integration from Haiku to Hyperdrive
  • Linked Evidence traceability builds clinician trust in AI output
  • Best in KLAS for Ambient AI two years running (2025, 2026)
  • Broad specialty coverage (55+) and 28+ supported languages
  • Strong security posture: HIPAA/BAA, SOC 2 Type II, ISO 27001
  • Proven at scale across major health systems like Kaiser and Mayo

Cons

  • Enterprise-only; solo and small practices cannot buy directly
  • Pricing is opaque and quote-based, requiring a sales cycle
  • Best value is realized inside Epic; less compelling for non-Epic shops
  • Implementation and change management require institutional resources
  • No free plan or public self-serve trial

Pricing plans

Enterprise
Custom
  • Ambient AI note generation across 55+ specialties
  • Native Epic integration (Abridge Inside) plus other major EHRs
  • Linked Evidence traceability to source transcript and audio
  • HIPAA compliance with signed Business Associate Agreement (BAA)
  • SOC 2 Type II and ISO 27001 security certifications
  • Enterprise implementation, training and dedicated support

Key features

API
Mobile app
Team collaboration
Multi-language
Integrations
Epic (Haiku, Canto, Hyperdrive), Oracle Health, Meditech, Cerner, Athenahealth
Input types
audio
Output types
text
Best For
Health systems and hospitals, Epic-based clinical workflows, Reducing documentation burden, Enterprise clinical scale

Compare key features

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Feature
Abridge
Freed
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Pricing
Contact for pricing
Paid
Freemium
Free plan
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Free trial
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API
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Team support
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Frequently asked questions

Is Abridge HIPAA compliant?+

Yes. Abridge is HIPAA compliant and provides a Business Associate Agreement (BAA) to covered entities. It is also SOC 2 Type II certified and ISO 27001 certified, reflecting an enterprise-grade security and privacy posture suitable for protected health information.

How much does Abridge cost?+

Abridge does not publish pricing. It is sold exclusively through enterprise contracts priced per provider and scoped to the size of the deployment, EHR integration and support requirements. Interested health systems contact Abridge for a demo and custom quote. Third-party sources estimate roughly a couple hundred dollars per provider per month, but official figures are not publicly disclosed.

What are the best Abridge alternatives?+

Common alternatives include Microsoft/Nuance DAX Copilot, Suki, Nabla, DeepScribe, Ambience Healthcare and, for smaller practices, Freed and Heidi. DAX Copilot is Abridge's closest enterprise competitor, while Freed and Heidi target solo and small-group clinicians who need self-serve pricing.

Does Abridge integrate with Epic?+

Yes. Abridge has a deep, native Epic integration branded 'Abridge Inside.' Clinicians can record in Epic's Haiku or Canto and have AI-generated notes embedded directly in the chart via Hyperdrive without leaving Epic. Abridge was named Epic's first 'Pal' partner for generative AI clinical documentation.

How does Abridge compare to Nuance DAX?+

Both Abridge and Microsoft/Nuance DAX Copilot are leading enterprise ambient AI scribes with strong Epic integration. Nuance DAX benefits from Microsoft's scale and large IDN footprint, while Abridge is the most decorated startup, winning Best in KLAS for Ambient AI in 2025 and 2026 and differentiating with Linked Evidence traceability. Reported per-provider pricing for DAX has run higher than Abridge, though both are quote-based.

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