K Health

K Health pairs an AI symptom-and-intake engine with licensed clinicians to deliver virtual primary care, urgent care, and mental health, both direct-to-consumer and as an AI infrastructure partner for major health systems like Cedars-Sinai, Mayo Clinic, and Northwell. The AI streamlines intake and expands access, but clinicians handle diagnosis and treatment. It operates under HIPAA, with per-visit and membership pricing for consumers.

K Health is a virtual care company that pairs an AI intake and symptom-assessment engine with human clinicians who deliver actual care. Consumers can describe symptoms to the AI, which gathers history and context, and then connect with clinicians for diagnosis, treatment, and prescriptions across primary care, urgent care, and mental health. The AI is used to make clinician visits more efficient and to expand access, but licensed clinicians remain responsible for diagnosis and treatment. Beyond its direct-to-consumer app, K Health has increasingly become an infrastructure partner for health systems, powering AI-enabled virtual primary and urgent care and patient intake for organizations including Cedars-Sinai, Mayo Clinic, Hackensack Meridian, Hartford HealthCare, Mass General Brigham, Northwell Health, and Penn Medicine. In these partnerships, K Health's AI supports intake and triage while the health system provides clinicians and clinical oversight. As a healthcare provider handling protected health information and delivering clinical care, K Health operates under HIPAA and applicable medical regulations. Its AI is a support and access tool, not an autonomous diagnostician, and patients receive care from licensed clinicians. Direct-to-consumer pricing includes per-visit and membership options, while health-system arrangements are custom. Founded in 2016, K Health has raised well over $300 million.