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Heidi Health

Ambient AI medical scribe with a genuinely free tier

productivity#ambient-ai#medical-scribe#clinical-documentation#multilingual
Free plan Free trial Claimed API Teams Mobile app Browser extension
Toolglade’s take

Heidi is notable among AI scribes for offering a genuinely usable free tier plus a low-friction path for individual clinicians, alongside paid clinician, practice and enterprise plans. It processes protected health information and markets a strong compliance posture (ISO 27001, ISO 42001, SOC 2, and stated HIPAA/GDPR/PIPEDA/APP alignment with end-to-end encryption), but organizations should still complete their own privacy, security and clinical-governance review and obtain a BAA where required. Clinicians must review and sign all AI-generated notes. Pricing has changed over time, so verify current tiers with the vendor.

About Heidi Health

Heidi Health is an ambient AI medical scribe that generates structured clinical notes from encounters, with customizable templates and a built-in clinical evidence tool. It stands out for a genuinely free tier, support for 100+ languages, a Chrome extension and mobile apps, making it accessible to individual clinicians as well as larger practices. It markets a strong compliance posture but, like any scribe, keeps clinicians responsible for reviewing and signing notes.

Heidi Health is an ambient AI scribe used by clinicians to turn patient encounters into structured clinical notes. Unlike many enterprise-only competitors, Heidi offers a genuinely free tier alongside paid clinician and practice plans, which has helped it grow among individual clinicians and smaller practices as well as larger organizations. It captures the encounter, generates a note, and supports customizable templates, plus a built-in clinical evidence tool. The product is designed for flexibility across settings: it supports 100+ languages, offers a Chrome extension for web-based EHRs, and provides iOS and Android apps. Its roadmap has expanded toward pre-chart summaries, clinical guideline lookups, automated form filling and patient outreach, moving from pure scribing toward broader encounter support. Heidi processes protected health information and markets a broad compliance posture, including ISO 27001, ISO 42001 and SOC 2, and states it meets regional requirements such as HIPAA, GDPR, PIPEDA and APP with end-to-end encryption. As with any AI scribe, clinicians remain responsible for reviewing and signing notes, and organizations should complete their own privacy, security and clinical-governance review and confirm current compliance and pricing directly with the vendor.

TL;DR

Heidi Health is an ambient AI medical scribe that turns encounters into structured notes, notable for a genuinely free tier, 100+ language support, a Chrome extension and mobile apps. It markets a strong compliance posture (ISO 27001/42001, SOC 2, HIPAA/GDPR alignment). It raised a $65M Series B in 2025 and has expanded beyond scribing toward summaries, guideline lookups and form-filling. Clinicians remain responsible for reviewing and signing all output.

Company overview

Heidi Health builds an ambient AI scribe for clinicians, growing globally across individual clinicians, small practices and larger organizations. Its free tier and low-friction onboarding have helped adoption compared with enterprise-only rivals.

The company has expanded its product roadmap from pure scribing toward pre-chart summaries, clinical guideline lookups, automated form filling and patient outreach.

Product features

Heidi captures encounters and generates structured clinical notes with customizable templates and a built-in clinical evidence tool. It supports 100+ languages, a Chrome extension for web-based EHRs, iOS and Android apps, and an API.

It markets end-to-end encryption and a broad compliance posture, and positions itself for both individual clinicians and multi-clinician practices.

Target market

Solo and small-practice clinicians, multilingual clinical settings and mid-size practices, plus larger organizations evaluating a flexible, accessible ambient scribe.

Buyer personas

End users

Physicians, nurses and allied clinicians documenting patient encounters.

Buyers

Individual clinicians, practice managers and small-clinic owners; enterprise buyers for larger deployments.

Key influencers

Clinical leads, IT/security reviewers and privacy officers.

Ideal customer profile

An individual clinician or small-to-mid-size practice that wants an accessible, multilingual ambient scribe with a free entry point and the option to scale to paid plans.

Funding & performance

Heidi Health raised a $65 million Series B in 2025 led by Point72 Private Investments, with participation from existing investors Headline, Blackbird and Latitude, reportedly valuing the company around $465 million and bringing total funding to roughly $100 million.

Pros & cons

Pros

  • Genuinely usable free tier
  • Support for 100+ languages
  • Chrome extension plus iOS and Android apps
  • Built-in clinical evidence tool
  • Customizable note templates
  • Strong marketed compliance posture (ISO 27001/42001, SOC 2)
  • Accessible to individual clinicians, not just enterprises

Cons

  • Clinician plan pricing increased over time (now around $150/user/month billed annually)
  • Clinicians must review and sign all AI output
  • Deep EHR integration can be lighter than enterprise-only rivals
  • Organizations must still complete their own compliance review
  • Advanced features and add-ons raise total cost
  • Practice/enterprise pricing is custom-quoted

Pricing plans

Free
$0 / month
  • Ambient scribing
  • Limited premium 'Pro' actions per month
  • Templates
Clinician
~$150 / month
  • Billed annually
  • Full premium actions
  • Clinical evidence tool
  • Templates and customization
Practice / Enterprise
Custom
  • Team management
  • Custom integrations
  • Advanced support
  • Volume pricing

Key features

API
Mobile app
Browser extension
Team collaboration
Multi-language
Integrations
Web-based EHRs (via Chrome extension), iOS app, Android app, API
Input types
audio, text
Output types
text, clinical-notes
Best For
Individual clinicians, Small and mid-size practices, Multilingual encounters, Clinicians wanting a free option

Compare key features

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Pricing
Freemium
Paid
Paid
Free plan
Yes
No
No
Free trial
Yes
No
No
API
Yes
Yes
Yes
Team support
Yes
Yes
Yes

Frequently asked questions

Does Heidi really have a free plan?+

Yes. Heidi offers a genuinely usable free tier (with a limited number of premium actions per month), which distinguishes it from many enterprise-only scribes.

How many languages does Heidi support?+

Heidi supports over 100 languages, making it suitable for multilingual clinical settings.

Is Heidi HIPAA and GDPR compliant?+

Heidi markets compliance including ISO 27001, ISO 42001 and SOC 2, and states it meets HIPAA, GDPR, PIPEDA and APP requirements with end-to-end encryption. Confirm current details and obtain a BAA where required.

Does Heidi work with my EHR?+

Heidi offers a Chrome extension for web-based EHRs plus mobile apps and an API; native integration depth varies, so check your specific EHR.

Does Heidi replace clinician review?+

No. Clinicians remain responsible for reviewing, editing and signing all AI-generated notes.

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