Guru

Guru is an enterprise knowledge management platform that unifies a wiki, an intranet, and AI-powered search so employees can get verified, cited answers without leaving Slack, Teams, or their browser. Its standout feature is trust: knowledge cards have assigned owners and verification cycles, so the AI surfaces content that is meant to be current rather than outdated. It is best suited to mid-market and enterprise teams in support, sales, HR, and IT that need one authoritative source of truth, and it is priced per seat, which makes it powerful but potentially expensive at scale.

Guru positions itself as a single source of truth for internal knowledge, combining a wiki-style editor, an enterprise search layer, and an AI assistant that answers employee questions in natural language. Its differentiator is verification: cards of knowledge have designated owners and expiration dates, so answers surfaced by the AI are meant to be trustworthy rather than stale. Guru meets employees inside Slack, Microsoft Teams, and the browser, so people can get answers without leaving their workflow. The platform is most commonly adopted by support, sales, HR, and IT teams that field repetitive questions and need consistent, up-to-date documentation. Guru's AI search indexes both its own cards and connected third-party sources, then generates cited answers, which reduces the ramp for new hires and cuts down on interruptions to subject-matter experts. Guru is a paid, per-seat product, and because it is an internal read-and-search tool, every employee who needs access typically needs a license. That model makes it powerful for standardizing knowledge but means costs scale with headcount, which is the main consideration buyers weigh against lighter-weight wikis or general-purpose search.