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Brevo

Email, SMS and CRM marketing platform with AI content and send-time tools

email#email marketing#sms marketing#marketing automation#crm
Free plan Claimed API Teams Mobile app
Toolglade’s take

Brevo is one of the best-value all-in-one marketing platforms, and pricing by emails sent rather than contacts is a real advantage for businesses with big, low-frequency lists. The free plan is genuinely useful, and AI content and send-time tools add convenience. Templates and deliverability tooling are competent but less polished than premium email specialists, and daily send caps apply on lower tiers. For SMBs wanting email, SMS, and CRM in one place cheaply, it is hard to beat.

About Brevo

Brevo is an affordable all-in-one email, SMS, and CRM marketing platform with AI content generation, predictive lead scoring, and send-time optimization, priced by emails sent.

Brevo is a European-built marketing platform that consolidates email campaigns, SMS and WhatsApp messaging, marketing automation, landing pages, and a lightweight CRM into one affordable package. Its defining pricing choice is that it charges by the number of emails sent per month rather than by list size, which suits businesses with large but infrequently mailed contact lists. The platform has layered in AI across the funnel: an AI content generator drafts email copy, send-time optimization picks the best moment to deliver, and newer AI Lab features add predictive lead scoring and AI segmentation on higher tiers. Combined with automation workflows and transactional email, it functions as a broad marketing and communication hub for SMBs. Brevo's free plan is genuinely usable, offering thousands of emails per month, and paid plans start low at around $9/month. Higher tiers unlock advanced automation, WhatsApp, and AI features, with a Professional tier for high-volume senders. It is a strong value platform, though very large or design-heavy senders may find its templates and deliverability tooling less refined than premium specialists.

TL;DR

Brevo is an affordable all-in-one email, SMS, and CRM marketing platform with AI content and send-time tools, notable for pricing by emails sent and a usable free plan.

Company overview

Brevo, formerly Sendinblue, is a Paris-based marketing technology company founded in 2012 by Armand Thiberge. It rebranded to Brevo in 2023 and serves hundreds of thousands of businesses worldwide.

The company has grown into one of Europe's largest marketing platforms, expanding from email into SMS, WhatsApp, CRM, and AI-powered features while maintaining accessible pricing.

Product features

Brevo combines email campaigns, SMS and WhatsApp messaging, marketing automation, landing pages, and a sales CRM. AI features include content generation, send-time optimization, predictive lead scoring, and segmentation.

Transactional email with a strong API, ecommerce integrations, and a mobile app round out the platform, which is priced by emails sent rather than contacts and offers a usable free tier.

Target market

Brevo targets small and midsize businesses, ecommerce stores, and marketing teams that want email, SMS, and CRM in one affordable platform, plus developers needing transactional email.

Buyer personas

End users

Marketers and small-business owners building campaigns and automations.

Buyers

Marketing managers and founders choosing an affordable all-in-one platform.

Key influencers

Developers and agencies recommending email and CRM tooling.

Ideal customer profile

An SMB or ecommerce business that wants email, SMS, and a light CRM in one place at low cost, especially with a large contact list mailed infrequently.

Funding & performance

Brevo has raised substantial venture funding, including a reported $160 million round in 2020 from investors such as Bpifrance and Bridgepoint. Verify current figures with the company.

Pros & cons

Pros

  • Priced by emails sent, not contact count
  • Genuinely useful free plan
  • All-in-one email, SMS, WhatsApp, and CRM
  • AI content and send-time optimization
  • Affordable paid tiers from $9/month
  • Strong transactional email and API

Cons

  • Daily send limits on lower tiers
  • Templates less polished than premium specialists
  • Advanced AI reserved for higher tiers
  • Deliverability tooling less refined than leaders
  • Interface can feel broad and busy

Pricing plans

Free
$0 / month
  • ~9,000 emails/month
  • Up to 100,000 contacts
  • Templates and personalization
  • Basic automation
  • Segmentation
Starter
$9 / month
  • No Brevo branding
  • AI content generation
  • Higher send volumes
  • Basic reporting
Business
$18 / month
  • A/B testing
  • Send-time optimization
  • Landing pages
  • Multi-user access
  • Advanced statistics
Enterprise
Custom
  • Advanced AI segmentation
  • SSO and security
  • Dedicated account manager
  • SLA
  • Advanced integrations

Key features

API
Mobile app
Team collaboration
Multi-language
Integrations
Shopify, WooCommerce, WordPress, Salesforce, Zapier, Google Analytics
Input types
text
Output types
text
Best For
small businesses, ecommerce stores, marketing teams, transactional email senders

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Free plan
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Free trial
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API
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Team support
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Frequently asked questions

How does Brevo's pricing work?+

Brevo charges based on the number of emails you send per month rather than the number of contacts, which benefits businesses with large lists they mail infrequently.

Does Brevo have a free plan?+

Yes, the free plan includes around 9,000 emails per month with a daily sending limit, plus core automation and segmentation features.

What AI features does Brevo offer?+

Brevo includes AI content generation, send-time optimization, and, on higher tiers, predictive lead scoring and AI segmentation through its AI Lab.

Can Brevo send SMS and WhatsApp?+

Yes, Brevo supports SMS and WhatsApp messaging alongside email, making it a multichannel marketing platform.

Is Brevo good for transactional email?+

Yes, Brevo offers reliable transactional email with a robust API, making it suitable for developers and ecommerce order notifications.

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