Ambience Healthcare

Ambience Healthcare is an enterprise ambient AI platform that generates clinical documentation, structured notes and coding suggestions in real time, integrated into major EHRs. It targets hospitals and health systems, reports large reductions in charting time, and markets HIPAA compliance with SOC 2 Type II and HITRUST certifications. It is sold via a sales-led, custom-priced model with pilots and BAAs rather than self-serve signup.

Ambience Healthcare builds an ambient AI platform for clinicians that listens to patient-clinician encounters and generates draft clinical documentation, structured notes, and coding suggestions (including ICD-10) in real time. Rather than positioning itself as a single-clinician scribe app, Ambience targets enterprise health systems and integrates into EHRs such as Epic, Oracle Health (Cerner) and athenahealth, with an emphasis on documentation quality, coding accuracy and compliance. The platform's stated value is reducing clinician documentation burden and burnout while supporting revenue-cycle integrity through more complete, compliant notes. Ambience reports significant reductions in charting time and has secured named health-system customers including Cleveland Clinic, UCSF, John Muir Health and Memorial Hermann. Ambience is sold through an enterprise, sales-led model: there is no public self-serve pricing or free trial, and deployments involve pilots, security review and BAAs. The company states it is HIPAA compliant and holds SOC 2 Type II and HITRUST certifications. Because it handles protected health information, any organization evaluating Ambience should conduct its own security, privacy and clinical-governance due diligence, and clinicians remain responsible for reviewing and signing AI-generated documentation.