Moveworks

Moveworks is an enterprise AI assistant platform that lets employees find answers and automate tasks across business apps via chat. Its agentic Reasoning Engine plans and executes multi-step requests, and Agent Studio lets teams build custom agents. It emphasizes enterprise-grade security (ISO 27001, SOC 2, HIPAA, GDPR, FedRAMP) and integrates with 50+ systems. Moveworks is now part of ServiceNow following its acquisition.

Moveworks is an AI Assistant platform built for enterprise employee support, IT/HR help desks, and cross-application enterprise search. Its Reasoning Engine orchestrates enterprise-ready LLMs and built-in tools to understand a request, plan, execute, and adapt, so employees can resolve issues and trigger workflows via chat, web, intranet, portals, and mobile in 100+ languages. Enterprise Search surfaces content across systems like Slack, OneDrive, Google Drive, SharePoint, Confluence, and Outlook, while Agent Studio and Knowledge Studio let teams build and manage custom AI agents. The company reports it is used by 350+ organizations and 6M+ employees, with a typical time to value of about eight weeks. It emphasizes enterprise security and compliance, citing ISO 27001, SOC 2, HIPAA, GDPR, and FedRAMP authorization for regulated and government deployments. ServiceNow completed its acquisition of Moveworks, and the product now ships as part of the ServiceNow portfolio. The honest limitation: pricing is opaque and quote-only with no free tier or self-service trial, the platform is aimed squarely at large enterprises, and its future direction is increasingly tied to the ServiceNow ecosystem, which may matter for buyers who are not ServiceNow customers.