Cassidy

Cassidy is a no-code platform for building AI assistants and workflows grounded in your company's knowledge and connected tools, with a free Starter plan and quote-based Business and Enterprise tiers.

Cassidy lets teams build AI assistants and automated workflows that draw on their own company knowledge, connecting to internal docs, wikis, and tools so responses and automations are grounded in accurate, business-specific context. Users assemble assistants and multi-step workflows through a no-code interface, applying them to tasks like customer support drafting, sales enablement, content, and internal operations. A large knowledge-base allowance lets Cassidy reference company material as it works. The platform meters AI usage in credits and organizes capabilities around agents, workflows, and integrations. Because assistants are grounded in connected knowledge, Cassidy aims to reduce generic or off-base AI output and keep answers consistent with how a specific company operates, which is its main appeal for teams wary of ungrounded chatbots. Cassidy offers a genuinely free Starter plan with multiple seats and a monthly credit allotment, while Business and Enterprise tiers moved to quote-based, sales-led pricing as of 2026, so published fixed dollar tiers no longer apply. It targets operations, support, and sales teams at small and mid-sized companies that want grounded AI assistants and automations without building them from scratch.