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Shadow vs Fathom

ShadowFathom

Bottom line: Shadow for sales reps; Fathom for sales teams running frequent discovery and demo calls.

ShadowShadow

Botless AI meeting assistant that captures every call, on screen and off

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FathomFathom

Fathom is an AI meeting recorder and summarization tool that transcribes and generates summaries for video calls

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Votes00
PricingFreemiumFreemium
CategoryMeeting AssistantsMeeting Assistants
Tags
meeting notesbotlesstranscriptionsalesaction items
transcribe-meetings
Best for
  • sales reps
  • consultants
  • account managers
  • Sales teams running frequent discovery and demo calls
  • Customer success and account management teams
  • Individuals who want automatic notes without manual effort
Pros
  • Botless, OS-level capture of every call
  • Works on impromptu and non-Zoom meetings
  • Captures on-screen content, not just audio
  • Very generous free tier
  • Integrates with Notion, Slack, and major platforms
  • Offers one of the most generous free tiers in the category, with unlimited recordings and transcription rather than a hard time cap
  • Automatically joins calls and produces summaries, action items, and highlight clips with minimal setup
  • Lets users clip and share specific meeting moments instantly, which is useful for looping in stakeholders who missed the call
  • Recent additions like bot-free capture, a desktop app, and ChatGPT and Claude integrations extend it beyond basic transcription
  • CRM sync on higher tiers makes it practical for sales and customer success teams logging call outcomes
Cons
  • Always-listening design raises consent concerns
  • Recording disclosure is the user's responsibility
  • Desktop-only capture
  • No public API
  • Screen capture may be sensitive in some settings
  • The free plan caps advanced AI summaries at a low number of calls per month, which pushes regular users toward paid tiers
  • AI-generated summaries can miss or misstate specific numbers and commitments, so critical details should be verified against the transcript
  • Pricing and plan limits have changed noticeably over time, making long-term budgeting less predictable
  • Enterprise controls like SSO and advanced security are reserved for team and higher tiers rather than available across the board

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