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Sana vs Shortwave

SanaShortwave

Bottom line: Sana for enterprises needing knowledge search; Shortwave for gmail and Google Workspace power users.

Sana

Enterprise AI knowledge assistant and agents

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ShortwaveShortwave

AI email client for Gmail that helps you reach inbox zero faster with AI search, summaries, and drafting.

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Votes00
PricingFreemiumFreemium
CategoryProductivityProductivity
Tags
enterprise-searchknowledge-assistantai-agentsworkdayknowledge-management
emailai-emailgmail
Best for
  • Enterprises needing knowledge search
  • Workday customers and prospects
  • Organizations with siloed knowledge
  • Gmail and Google Workspace power users
  • Professionals with high email volume
  • Sales, recruiting, and customer-facing teams
Pros
  • Grounds answers in company knowledge
  • Enterprise-grade with SSO/SCIM and analytics
  • AI agents extend beyond simple Q&A
  • Strong pedigree in learning and knowledge
  • Backed by Workday's resources after acquisition
  • Powerful, genuinely useful AI search and summaries
  • Fast, keyboard-driven interface that feels like a modern successor to Google Inbox
  • Strong inbox organization with bundles, splits, and AI filters
  • Native desktop, iOS, and Android apps
  • Team collaboration features like shared threads and assignees
Cons
  • Ownership change (Workday) may shift roadmap and packaging
  • Enterprise features gated behind custom pricing
  • No self-hosting
  • Best value requires broad connector setup
  • Product positioning evolving post-acquisition
  • Gmail and Google Workspace only, with no Outlook, IMAP, or Exchange support
  • Paid tiers are expensive compared with most email clients
  • Daily AI usage quotas can be hit by heavy users on lower tiers
  • No permanent full-featured free plan beyond the trial and basic use
  • Learning curve for its many organization features

Comparison generated from each tool's listing. Add or remove tools above to change it.