Zapier
automation
Zapier is an automation platform that connects apps and workflows, now including AI orchestration capabilities through Zapier MCP (Model Context Protocol)
Pricing
Free plan
Rating
—
Votes
0
Head-to-head comparison
Zapier vs Make
Compare Zapier and Make side by side across pricing, features, ratings, pros, cons, best-fit use cases, and alternatives.
Make
automation
Make is a visual workflow automation platform that connects over 3,000 apps and services, enabling users to build automated workflows without extensive coding
Pricing
Free plan
Rating
—
Votes
0
Feature comparison
Feature
Zapier
Make
Category
automation
automation
Pricing
Free plan
Free plan
Free plan
API access
Mobile app
Browser extension
Team collaboration
Custom training
Self-hosted option
Offline mode
Multi-language support
Zapier pros and cons
Extensive app library with 9,000+ integrations, making it one of the most comprehensive automation platforms available
Intuitive no-code interface with step-by-step Zap builder that non-technical users can implement quickly, as consistently praised in G2 reviews (4.5 stars from 1,754 verified reviews)
Unified platform combining workflows (Zaps), data storage (Tables), custom forms (Forms), AI planning (Canvas), and AI assistants (Agents) in one place
Strong for single-purpose triggers and quick automations that connect apps lacking direct integrations
Note: Steep pricing that scales quickly with usage—users on Reddit and review sites consistently cite cost as a major drawback, especially compared to alternatives like Make, Pabbly Connect, and n8n
Note: Limited customer support cited as a drawback in Capterra reviews, with a strict no-refunds policy that frustrates users who discover unexpected charges
Note: Free plan restricted to only 100 tasks per month and two-step Zaps (one trigger, one action), which limits usefulness for testing or small-scale automation
Make pros and cons
Extensive integration library with 3,000+ pre-built app connections, significantly broader than many competitors
Visual workflow designer that users find more intuitive than text-based alternatives, with Reddit users noting it's 'superior due to its visual designer'
Advanced AI features including AI agents, agentic automation that adapts in real-time, and a library of ready-made AI agents for quick deployment
Flexible pricing based on operations rather than fixed workflows, allowing users to scale usage according to actual needs
Note: Operation-based pricing model can become expensive at scale, with costs increasing as monthly credit usage grows
Note: Steeper learning curve compared to simpler automation tools, with alternatives like n8n described as having 'a bit more features with also a higher price point' but requiring technical knowledge
Note: Can be overkill for simple browser-based UI automation tasks, where specialized tools may be more appropriate
Which one should you choose?
Best overall signal
Zapier
Selected using Toolglade popularity signals such as views and votes.
Best value signal
Zapier
Selected using free-plan availability and engagement signals.
Best for
Zapier
- Non-technical teams (marketing, HR, RevOps) who need to automate workflows across multiple apps without hiring developers
- Small to medium businesses requiring quick connections between apps that don't have native integrations
- Organizations already using multiple SaaS tools who want a centralized place to manage all automations instead of juggling multiple plugins
- Teams needing flexibility to easily swap or add apps to workflows without finding new plugins each time
- connecting 6000+ apps
Make
- Marketing teams and growth marketers building complex multi-app workflows across their tech stack
- Operations professionals who need visual workflow design without extensive coding knowledge
- Businesses requiring AI-powered automation with transparent AI agents that orchestrate workflows across multiple platforms
- Teams scaling from basic automation to enterprise-level processes who need flexible pricing and advanced features
- connecting apps
FAQ
Is Zapier better than Make?
It depends on your use case. Compare category fit, pricing, feature availability, and ratings before choosing.
Which tool has a free plan?
Zapier and Make offer a free plan based on current Toolglade data.