Skip to main content

Retell AI vs Freed

Retell AIFreed

Build, test, and deploy production-grade AI voice agents that handle inbound and outbound phone calls.

Visit

Ambient AI medical scribe that listens to patient visits and writes structured clinical notes in minutes.

Visit
Votes00
PricingPaidPaid
CategoryAudioAudio
Tags
voice-agentcall-automationvoice-ai
medical-scribehealthcareclinical-documentation
Best for
  • Developers building custom voice agent products
  • Startups automating support or sales calls
  • Agencies deploying voice agents for clients
  • Solo and independent clinicians
  • Small private practices
  • Telehealth providers
Pros
  • Transparent per-minute, pay-as-you-go pricing with no platform fee
  • Full feature access from day one, nothing locked behind higher tiers
  • Strong developer tooling: API, testing/simulation suite, webhooks, functions
  • Wide model and voice choice (GPT, Claude, ElevenLabs, Retell voices)
  • Extensive integration directory including Twilio, CRMs, and calendars
  • Fast, accurate SOAP notes generated in one to two minutes
  • Simple, transparent pricing that fits solo clinicians
  • Understands 90+ languages and handles mid-visit code-switching
  • HIPAA and SOC 2 Type II compliant
  • Learns each clinician's formatting and note style over time
Cons
  • Headline $0.07/min rate is misleading; real costs run $0.13-$0.31/min
  • Costs stack across LLM, TTS, and telephony, making budgeting complex
  • Enterprise plan is expensive, starting around $8,000
  • Steeper learning curve for non-developers building advanced flows
  • No permanent free plan, only $10 in starter credits
  • No native EHR write-back; EHR Push is a browser-extension auto-fill
  • EHR Push limited to four EHRs and locked to the Premier tier
  • ICD-10 coding, referral letters, and visit summaries gated behind Premier
  • Starter plan capped at 40 notes per month
  • No public API for custom integrations

Comparison generated from each tool's listing. Add or remove tools above to change it.