Side-by-side

Freed vs Retell AI

FreedRetell AI

	Freed Ambient AI medical scribe that listens to patient visits and writes structured clinical notes in minutes. Visit	Retell AI Build, test, and deploy production-grade AI voice agents that handle inbound and outbound phone calls. Visit
Votes	0	0
Pricing	Paid	Paid
Category	Audio	Audio
Tags	medical-scribehealthcareclinical-documentation	voice-agentcall-automationvoice-ai
Best for	Solo and independent clinicians Small private practices Telehealth providers	Developers building custom voice agent products Startups automating support or sales calls Agencies deploying voice agents for clients
Pros	Fast, accurate SOAP notes generated in one to two minutes Simple, transparent pricing that fits solo clinicians Understands 90+ languages and handles mid-visit code-switching HIPAA and SOC 2 Type II compliant Learns each clinician's formatting and note style over time	Transparent per-minute, pay-as-you-go pricing with no platform fee Full feature access from day one, nothing locked behind higher tiers Strong developer tooling: API, testing/simulation suite, webhooks, functions Wide model and voice choice (GPT, Claude, ElevenLabs, Retell voices) Extensive integration directory including Twilio, CRMs, and calendars
Cons	No native EHR write-back; EHR Push is a browser-extension auto-fill EHR Push limited to four EHRs and locked to the Premier tier ICD-10 coding, referral letters, and visit summaries gated behind Premier Starter plan capped at 40 notes per month No public API for custom integrations	Headline $0.07/min rate is misleading; real costs run $0.13-$0.31/min Costs stack across LLM, TTS, and telephony, making budgeting complex Enterprise plan is expensive, starting around $8,000 Steeper learning curve for non-developers building advanced flows No permanent free plan, only $10 in starter credits

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